Why settle for average retention results?
It doesn’t matter how great your system is.
You will only maximise results with the right processes and people skills in your business.
Chrysalis Academy are here to help you implement an effective process and provide your team with the skills to achieve real results, consistently.
Investing in training really adds up
Take a moment to ask yourself these questions.
- How many customers are you contacting each month?
- What is your contacted-to-sold ratio?
If you don’t know, or don’t like the answers then Chrysalis Academy can help.
Implementing a measurable process and achieving our benchmark KPIs, you can expect a contacted-to-sold ration of 2:1 or higher.
For a typical dealership with a database of 2,000 customers it is possible to generate 330 retention sales per annum from a sustainable contact rate – but only if you have the right processes and skills in place.
How much difference would that make to your business?
Our industry experienced consultants can deliver the thinking and training to develop a sustainable, first class renewal process. Your Sales Teams will learn proven best practice initiatives, tailored to your business, and how to apply them.
Covid-19 – Courses are available for delivery on-site or off-site, observing government social distancing guidelines, or via interactive webinars.