Who is ready to buy again, which customers are you at risk of losing, and when should you contact everyone else?

Just some of the questions you’ll need to consider if you are serious about increasing your retention rate.

To discover the answers you need to combine the data in your customer finance agreements with valuations, offers and incentives along with other data sources that can indicate when customers are ready to change their vehicle.

We help our clients by mapping these disparate sources of data with one another, then we calculate who should be contacted when, and produce offers that help you maximise results with the minimum of effort.

Delivering earlier renewal opportunities we will help you sell more cars, more often, but this is only part of the solution we offer.

We can also help you forecast the impact of incentives, apply them to achieve maximum reach, time the delivery of marketing campaigns and identify the customers you are at greatest risk of losing because they will reach the end of their finance agreements without having reaching parity.

You don’t have to purchase our software, we can provide them on a bureau basis enabling you to get the data you need, when you need it; either on an ongoing basis or for a specific project.

To find out more about how we can help you unlock the power of your customer data please contact us.